Security
Hacked Website Repair
A one-time incident-response engagement. We investigate the compromise, remove what was left behind, and harden the site before handing it back.
Service
Incident response, not a subscription
This is a single engagement for a site that has already been compromised. It covers investigation, removal and hardening, and finishes with a written summary of what was found.
Ongoing scanning, monitoring and alerting are a separate service. Once a site is clean, we recommend keeping Website Security running so a repeat is caught early.
$149one-time, per site
Scope
What the engagement covers
Website investigation
Assessment of symptoms, logs and the state of the site.
Malware and backdoor removal
Injected code, web shells and unauthorised accounts removed.
File and database inspection
Both the file system and database content are examined.
Blacklist checks
Blacklist status checked and review requests submitted once clean.
Vulnerability identification
The entry point is identified where the evidence allows.
Post-cleanup hardening
Configuration and access changes to reduce the chance of recurrence.
Process
How a repair runs
- 1
Access and assessment
You provide access; we assess the site and confirm the scope.
- 2
Investigation
Files, database and logs are examined to identify the compromise and entry point.
- 3
Removal
Malicious code, backdoors and unauthorised accounts are removed.
- 4
Hardening and report
The site is hardened, blacklist reviews are requested, and you receive a written summary.
Limitations
What falls outside the scope
Stated up front so expectations are clear before you order.
- Rebuilding a site where no usable files or backups remain
- Redesign, custom development or feature work
- Guaranteeing the timing of third-party blacklist removal
- Ongoing monitoring, which is provided by Website Security
FAQ
Repair questions
Get the site clean again
Order the repair, or describe the incident to support and we will confirm the scope first.